Welcome to Footweb (https://footrepose.co/). These Terms and Conditions govern your use of our website and the purchase of products and services from us. By accessing our site or making a purchase/booking, you agree to be bound by these terms.
1. General Conditions
- By agreeing to these terms, you represent that you are at least the age of majority in the Sultanate of Oman.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, or exploit any portion of the Service without express written permission from us.
2. Salon Service Bookings
- Appointments: All bookings are subject to availability.
- Cancellation Policy: Cancellations made less than [e.g., 24 hours] before the appointment may be subject to a cancellation fee of [e.g., 50%] of the service cost.
- Late Arrivals: If you arrive late, your service time may be shortened to avoid delaying the next client, while the full service fee will still apply.
- Health Disclosures: You must inform our staff of any allergies, medical conditions, or skin sensitivities before your treatment begins.
3. Ecommerce & Product Sales
- Pricing: All prices are listed in Omani Rials (OMR) and are inclusive of VAT (where applicable).
- Order Acceptance: We reserve the right to cancel or limit orders based on stock availability or errors in pricing.
- Delivery: We deliver across the Sultanate of Oman. Delivery times are estimates and not guarantees. We are not responsible for delays caused by third-party couriers.
4. Returns and Refunds
In accordance with the Oman Consumer Protection Law:
- Products: You have the right to return/exchange products within [15] days if the product has a defect or does not match the specifications provided, provided it is in its original packaging.
- Services: Once a salon service has been performed, it is non-refundable. If you are unsatisfied with a service, please notify the management before leaving the premises.
- Exclusions: For hygiene reasons, certain beauty and personal care products cannot be returned once opened.
5. Payments
- We accept payments via [Insert Methods: e.g., Credit/Debit Cards, Thawani, Cash on Delivery].
- All transactions are processed through secure gateways. We do not store your full payment card details on our servers.
6. User Conduct
You are prohibited from using the site to:
- Post or transmit any unlawful, threatening, or defamatory material.
- Interfere with the security features of the website.
- Provide false or misleading information during the booking or checkout process.
7. Limitation of Liability
Footweb shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services, including but not limited to allergic reactions to products (unless caused by our gross negligence). It is the customer’s responsibility to review product ingredients.
8. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of Footweb and is protected by Omani and international copyright laws.
9. Governing Law
These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the Sultanate of Oman. Any disputes shall be subject to the exclusive jurisdiction of the courts in Oman.